A note from our CEO Ray Coyne

Published on Friday, May 07, 2021

Hi everyone, 

Last week brought good news for the country as the Taoiseach set out a clear roadmap for the gradual reopening of the economy and society. As you know, a key element of this reopening is the provision of high-quality, safe public transport. This is why, with customer demand increasing across the capital, Dublin Bus and all public transport operators are making a change to capacity on our services.

From Monday 10 May, capacity on all Dublin Bus services will increase from 25% to 50%. The move to 50% capacity, combined with our return to Monday-Friday (since Monday 4 May) and the introduction of targeted additional services, will help us meet the increased customer demand across the City and the Greater Dublin Area. We anticipate that our services will be busier than at any time since the beginning of the pandemic, so we ask customers to avoid travelling at peak times when school children and essential workers are using public transport.

As we all look forward to a summer of gradual reopening, Dublin Bus will continue to advocate on behalf of public transport and our customers. The return of core business and leisure activities will only see customer demand increase. It is crucial that public transport keeps pace with the reopening of society.  At a practical level this means that increases in public transport capacity, and the eventual removal of capacity constraints, must be aligned with plans for reopening.   

We must plan now for September when the majority of the population will be vaccinated, businesses will be fully opened and on-campus education has returned.  By planning now, we will provide more certainty for customers, for business and help facilitate economic recovery through the safe reopening of society. 

Stay safe, healthy and well.

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