Dublin Bus values the feedback from our customers. Your feedback allows us rate how we are doing currently and what changes you would like to see implemented to improve your experience when using Dublin Bus.

In order to gather your opinion we have created Charlie, the Chatbot. Charlie wants to ask you some questions to ensure that we understand what we are doing well and where we need to improve.

You can talk with Charlie by clicking here. We do appreciate your time in completing this survey. 

Customers can also get updates on Facebook, follow us on Twitter @dublinbusnews or call our customer service line on (01) 8734222, lines open from 08:30 - 18:00hrs  (Monday to Saturday excluding bank holidays).