Customer Comment Form

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To make a complaint, give feedback or if you have a query on Dublin Bus services please complete our customer comment form.

* Indicates mandatory fields
What are you contacting us about?*

Your details

Title

Gender

First name* * *

Last name* * *

Email* * *

Confirm email address* * * *

Comments*

* *

characters remaining (2000/2000)

File Uploads (Max uploads - 5. Max file size per upload - 2mb.) * * * * *

Before you submit the form, please note the following about your information:

It will only be used for the purposes of communicating with you regarding your complaint or query
As part of our contract with the National Transport Authority (NTA), this information must be kept for a minimum of two years
It may be shared with the NTA as part of an audit of our customer services and within the CIÉ Group of companies
It will not be subject to any international transfers.Your contact details may be shared with our external service delivery auditors, Anataris, as part of our ISO ISO 9001:2015 Quality Standards
You have a number of rights under Data Protection Law. Please see our Data Protection Policy for more information
If you have any queries regarding Data Protection, please email dataprotection@dublinbus.ie

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