At Dublin Bus we want to provide a friendly, efficient and safe service to all our customers.  Some of our customers have a disability, which is sometimes not visible, so they need our extra care and attention. Our public office is located at 59 Upper O’Connell Street, Dublin 1 and is fully accessible. All of our ticket counters have hearing loops and we also have a wheelchair accessible counter.  

You can contact our Access Officer on (01) 703 3204 or email 

For information requests in large print, braille or audio please contact our Access Officer on (01) 703 3204  or email

Details of our accessibility initiatives are outlined below.

  • Dublin Bus Accessibility Policy
    Published on Monday, January 09, 2017
    In providing a public transport service we take into account the accessibility needs of all of our customers. These needs vary greatly but we will class them under mobility needs, sensory needs and...

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