Strong growth for Dublin Bus as customer numbers reach 143 million

Published on Wednesday, January 09, 2019

Dublin Bus has delivered a significant increase in customer numbers for 2018. Customer numbers using both PSO (public service obligation routes) (140 million) and commercial services have increased by 4 million to 143 million. This demand is driven by our continued enhancement of the customer experience by introducing new routes to the network and increasing the frequency of service on over 40 routes. Thousands of extra journeys on routes across Dublin and over 100 new modern Euro 6 vehicles with multiple USB charging points to the fleet have also been added.

Speaking about the increase in the number of people choosing Dublin Bus, CEO Ray Coyne said “2018 was a year of strong growth for Dublin Bus. This is the 6th year of continuous growth, with customer numbers showing that there is strong, sustainable demand for high quality bus services in Dublin. With the continued support of the National Transport Authority (NTA) we will build on these positive numbers with further service expansion planned throughout 2019.

2018 was the first full operating year of our rebranded DoDublin commercial services. Commercial services have performed extremely well in a very competitive environment and our commitment, skills and innovation ensured that over 3.4 million people travelled on DoDublin services in 2018.

Customers can also get updates on Facebook, follow us on Twitter @dublinbusnews or call our customer service line on (01) 8734222, lines open from 08:30 - 18:00hrs  (Monday to Saturday excluding bank holidays).

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