Passenger Experience Survey

Published on Monday, October 13, 2014

Along with the other transport operators in Dublin, Dublin Bus is participating in a European-wide survey to find out the opinions of its passengers/customers. You can complete the online survey at

The survey measures participant’s satisfaction with different means of travel in the city.  So whether you drive, use public transport, bike or walk, we are interested in how it is for you.  Please fill in the survey or download the apps and log your experiences as you travel.

Android app:

iPhone app:

The results will be used to inform policy makers in providing inclusive, passenger-oriented integrated transport systems that are accessible by all citizens.

Customers can also get updates on Facebook, follow us on Twitter @dublinbusnews or call our customer service line on (01) 8734222, lines open from 08:30 - 18:00hrs  (Monday to Saturday excluding bank holidays).

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